PROFESSIONAL SERVICES

DATA MADE

SIMPLE

At GCX, we believe that Data Made Simple is more than just a value; it’s a necessity in today’s digital landscape.

With every advancement in technology, new concepts emerge, new ideas, strategies and directions, our skills across every facet of designing, building and managing technology services are available as a range of professional services to help make your data simple.

OUR PROFESSIONAL SERVICES SOLUTIONS

NOC Outsourcing

Allowing businesses to focus on their core operations while we manage their network operations centre (NOC) activities. With a deep knowledge of global network and security solutions, we provide flexible options from augmenting your existing IT operation to a full outsource, and ensure a smooth transition and continual optimization.

SOC Outsourcing

Allowing businesses to focus on their core operations while we manage their security operations centre (SOC) activities. With a depth of experience of managing security solutions, we have a range of options from augmenting your existing SOC operation to a full outsource, whilst ensuring a smooth transition and continual optimization.

Professional Services

Whether it’s design consultancy for a new LAN solution, procurement assistance, project management, field service solutions, or delivering firewall playbooks, we have a range of professional services available to make your technology investments simple.

PROFESSIONAL SERVICES FAQ

NOC outsourcing enables organizations to maintain a robust, resilient, and high-performing IT infrastructure while controlling costs, reducing risk, and freeing internal resources for strategic growth.

The key milestones outsourcing your operations centre are:

  • Initial assessment and planning: The IT estate is assessed and scope is completed
  • Transition Preparation: Transition team formed, knowledge transfer commences, regular stakeholder engagement
  • Transition Execution: Staffing, tool migration, shadowing & onboarding, process testing and operational handover
  • Steady State Operations: the run phase typically on hypercare for an agreed period, then BAU with the agreed governance cycles
  • Ongoing Governance and optimization: Agreed cadence, steering operational and process improvements and drive service efficiencies and perfect the relationship.